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    Frequently asked questions

    Do you have Questions?

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    Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible.

    Frequently asked questions

    What is the minimum age requirement for drivers?

    Each driver must have a legal licence. There is a small added fee for drivers under the age of 25.

    Do you require a specific deposit or security payment?

    We ask for a deposit of 50% of the quoted amount to secure the booking. Foreign payments must all be made in full at least 10 days before pick up unless otherwise arranged.

    Can I drive your cars anywhere I wish in Namibia?

    When travelling on routes that are not indicated as public roads or a maintained gravel road, the insurance will not cover any damage or loss due to unsafe roads. Driving in the dunes or on the beach is not encouraged and clients will be held responsible for any and all damage.

    What types of customer support do you offer (e.g. phone support, emergency contact, vehicle repair service)?

    We offer phone support and if possible we will help where it is possible, depending on where the client is at that stage.

    Are there specific hours for customer support?

    We are available to assist you when needed. However, please keep in mind that, like any business, normal working hours apply. Additionally, when sourcing parts or support services, their availability during standard business hours should also be considered.